Privacy Policy

1. Introduction

MJ Glam Studio ("we", "us", or "our") is a professional makeup artistry business based in Ropes Crossing, Sydney, NSW, Australia. We are committed to protecting your personal information and your right to privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our services or interact with us through our website, social media, or other communication channels.

2. Information We Collect

We may collect the following personal information when you enquire about or book our services:

• Full name
• Phone number
• Email address
• Event date and type (e.g., wedding, party, engagement)
• Skin type, allergies, or sensitivities relevant to makeup application
• Photographs taken during or after makeup sessions (with your consent)
• Location or venue address for mobile services

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and communicate with you about our services
• To schedule and provide makeup and hair styling services
• To ensure the safe use of products suited to your skin type
• To process payments and manage bookings
• To share before/after photos on our website, social media, or portfolio (only with your written consent)
• To comply with legal obligations

4. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored securely on password-protected devices and cloud-based platforms. We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent (e.g., sharing photos on social media)
• With third-party service providers who assist in our business operations (e.g., payment processors, booking platforms), who are bound by their own privacy obligations
• Where required by Australian law or regulation

6. Third-Party Platforms

Our business operates across several third-party platforms including Instagram, Facebook, WhatsApp, and Google Business Profile. When you interact with us through these platforms, your information may also be subject to the privacy policies of those platforms. We encourage you to review their respective privacy policies.

7. Use of Photos and Testimonials

We may request to photograph our work for use in our portfolio, website, and social media. We will always seek your written or verbal consent before using any images or testimonials featuring you. You have the right to withdraw your consent at any time by contacting us, and we will remove the relevant content within a reasonable timeframe.

8. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for the use of your photos or testimonials

To exercise any of these rights, please contact us using the details provided below.

9. Cookies and Website Analytics

Our website (https://www.mjglamstudio.com.au) may use cookies or similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. We do not use cookies to collect personally identifiable information without your consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website. We encourage you to review this policy periodically.